Contact Us
GET IN TOUCH
- Caring for your needs around the clock. Reach out anytime – we're here to provide solutions to your questions and concerns. Just send us a message, and we'll take care of the rest, ensuring your issues are promptly resolved, any time of day.
E-mail Support
- For any inquiries or support, feel free to reach out via email.
- Email: support@prodwide.com
- Support Hours: We aim to respond within 24-48 hours.
Live Support
- For immediate assistance, send us a message via WhatsApp
- WhatsApp Number: +123 456789
- Live Support hours: We respond in 5 minutes to 6 hours max.
Or Use the Form Below to Send us Direct Email
Fill out the form below, and our support team will get back to you as soon as possible.
Frequently Asked Questions
We accept payments via VISA, Mastercard, Maestro, American Express, Discover, Diner Club, Apple Pay, Google Pay, Union Pay, Shop Pay and Paypal.
Upon completion, you'll receive an automated email confirming your order.
Please retain this email for future reference until you receive your package.
If, for any reason, the confirmation email doesn't appear in your inbox, please check your spam or junk folder. If you still cannot find it, kindly contact our support team at support@prodwide.com, and we'll swiftly resolve the issue for you.
Please get in touch with us at support@prodwide.com for any updates as soon as possible. We can update the shipping information as long as the order has not been shipped yet.
Yes, we can send your order to a different address.
Once your order is shipped, you should receive a shipment confirmation number within 24-48 hours via email, allowing you to track your package. You can use our tracking page to monitor the status of your order.
All orders undergo processing within 1–5 business days. Please note that processing doesn't occur on weekends or holidays
Presently, we offer standard free shipping with an estimated delivery window of 7–10 days for all orders.
For more shipping information, please refer to our shipping policy.
Before reaching out, please review our Shipping Policy and FAQ, for answers to common questions about ordering, shipping, and returns.